Self-service collection
Make collection more convenient without adding more queues.
Connect QR payment, merchant or service records, customer notification and self-service pickup around the moments people need to complete on their own.
A simpler route from payment to collection.
Map a collection flow →Components
What makes self-service work.
Digital entry
A clear starting point for payment, order status and collection information.
Self-service collection
Pickup or kiosk workflows where an assisted counter is not the best handoff.
Payment status
Connect payment confirmation to the item or service waiting for collection.
Operations view
Help authorised teams understand completed collection, exceptions and demand across locations.
Flow
- 01Choose the high-friction handoff
- 02Create the customer flow
- 03Connect payment & collection
- 04Extend to more services